Shipping policy
Shipping Policy
Thank you for visiting and shopping at Prettyluhthang Collection. The following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard | [3–7 business days] | $5.50 |
| Expedited | [2–3 business days] | $28.75 |
| Overnight | [1–2 business days] | $30.00 |
Delivery delays can occasionally occur.
Customs, Duties and Taxes
Prettyluhthang collection is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Prettyluhthang Collection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Missing or Lost Packages
If your tracking information shows that your package was delivered but you have not received it, please contact us at lifewithliya@yahoo.com within 7 days of the delivery date.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us at:
📧:lifewithliya@yahoo.com
📞: 6892495880